Referral information for all services

Below is a summary of the referral routes for each of our services. More information about each of the services is available in the get support pages.

Advice, Information and Support - Resettlement

It is not possible to make a self-referral to the Advice, Information and Support - Resettlement service, referrals should be made via relevant Aberdeen City Council services. Please call us for guidance on 01224 625732 if you are unsure whether the service is suitable for an individual.

Once a referral has been received a Resettlement Worker will be allocated to the individual and contact them for an initial meeting to explain the service and the support available. An action plan will then be created during the assessment process.

Assertive Outreach Street Begging

Assertive Outreach Street Begging Workers regularly walk around the city centre, these outreach workers can be accessed directly by any person street begging. If you would like to speak to any of the team or find out more please contact us on 01224 625732 or streetbegging@aberdeen-cyrenians.org

Domestic Abuse Support and Accommodation Project

Women and men can self-refer to the Domestic Abuse Support and Accommodation Project or a referral can be made on their behalf by any agency. All referrals are considered based on individual need rather than a waiting list system.

Contact us on 01224 625732 or dasap@aberdeen-cyrenians.org

Drop In

No appointments are necessary for the Drop In service, anyone who wants to access the service can come in during our Drop In opening hours which are:

Monday 10.00 - 15.45

Tuesday 10.00 - 15.45

Wednesday 10.00 - 12noon

Thursday 10.00 - 15.45

Friday 10.00 - 14.45

The Drop In service works on a first-come-first-served basis. At times, due to high demand, there may be a wait to be seen. Tea and coffee facilities are available.

Housing First

Referrals can be made by anyone over the age of 16 to Housing First through support agencies or by completing the referral form at the bottom of this page.

Street Alternatives

Street Alternatives is accessed via referral from our Drop In service.

Individuals can come along to Drop In to discuss their situation with a Resettlement Worker to determine access to Street Alternatives.

Violence Against Women

Women can self-refer to the project or a referral can be made on their behalf by any agency to the Violence Against Women project. All referrals are considered based on individual need rather than a waiting list system. Contact us on 01224 625732 or vaw@aberdeen-cyrenians.org

Wernham House

It is not possible to make a self-referral to Wernham House, access is made in agreement with Aberdeen City Council Social Work Integrated Alcohol Service. All referrals will require a Single Shared Assessment (SSA) to be completed by Aberdeen City Council Social Work service.

The referrals will be forwarded to the management team at Wernham House and Senior Social Worker, Integrated Alcohol Services (IAS) who will work together to prioritise referrals and when there is a vacancy, decide on the admission.